Terms and conditions

Terms & Conditions

This legal notice applies to all purchases made by you through the website under the domain name; silkyboo.com (the “website”). By offering to purchase products through the website you are entering into an agreement with (silkyboo.com register in England )  on the terms and conditions set out below.

1) Purchase of products from Silkyboo.com

The descriptions on the website, of the products supplied by Silkyboo.com are necessarily subjective but are intended to give a general description of the products to the best of our knowledge. Silkyboo.com warrants that it has the right to supply all products offered by it on the website.

1a) Availability, prices and information on products

All products are offered for sale by Silkyboo.com subject to availability. The price of the products shall be the price listed in UK pounds sterling (change to euros if necessary) on the website on the date of your order (inclusive of VAT & Excise Duty, but exclusive of delivery charges which are payable by you). All prices displayed on the website are and must be paid in full, including delivery charges, except where discounts are offered as detailed on the website.

1b) Ordering

When you click on the “Finish Button” on the “Checkout” page Silkyboo.com will treat the order as an offer by you to purchase the products subject to these terms and conditions of sale. You are responsible for ensuring the accuracy of your order and any specific delivery instructions (e.g. “behind the garage – with the neighbour or – in the garden shed etc.”) and if Silkyboo.com accepts your offer they shall supply you, subject to availability, with the quantity and specification of products set out in your order.
If Silkyboo.com accepts your offer they shall confirm each order online via the internet or by email and such confirmation shall be Silkyboo’s.com acceptance of the contract between the parties.

1c) Delivery & retention of title

All products will be delivered to the address that you indicate on the “Checkout” page and so far as possible in compliance with any specific delivery instructions, referred to above.
Whilst the risk of damage to or loss of the products shall pass to you the purchaser upon leaving the premises of Silkyboo.com, title in the goods shall not pass until the whole purchase price including the cost of transport, has been paid in full.
Any times quoted for delivery are approximate only and time shall not be of the essence. Silkyboo.com shall not be liable for any delay in delivery of the products howsoever caused.
Silkyboo.com shall confirm each order in writing by sending you a printout of the order along with your products.

1d) Returns

If any of our products fall below the standards you expect please return them within 14 days and we will refund or exchange the item. Please have your invoice with you to do this. If you change your mind within 14 days, we are happy to refund or exchange the product provided it is returned, as sold, with all the original packaging, tags, labels and accessories. Please have your order confirmation email with you to do this.  We will not refund the costs of return postage to us unless the products are faulty.

2 Personal data

When you make a purchase from this website, the personal information collected enables us to process and deliver your order. By registering your details on our website, you consent to the recording, holding and using the personal data we collect about you. We are committed to the Data protection legislation and completely dedicated to the privacy of our customers information.

Registered in the UK. Company Number.2293326

VAT Registration Number. UK 168 1092 05